The Help tab

Access various services through the Help tab in your account.

🧰 What You Will Need

  1. A Searchie account

  2. Some feedback or an issue that needs solving

Step 1 - Navigate to the Help tab

Access the Help tab from the bottom-left side of your screen.
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Step 2 - Give feedback or talk to the team

Choose the Help Articles option to be redirected to our Help Center or click the Live Support button to chat directly with our support specialists. 

You can also choose the Feedback option that directs you to our feedback site to let us know what and where we can improve. Additionally, check the Status Page to get real-time information about the operational status of the platform.

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Step 3 (Support) - Get in touch with our support team

Start a conversation with a support team by sending in your inquiries. Our support team is always happy to help! 👍

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📚 Up Next

  1. Build a Playlist

  2. Check out our Help Centre

  3. Create a new Hub