Resolve any "Folder Sync Failed" errors

What the red warning sign you may notice on some of your remotely sourced folders means

🧰 What You Will Need

  1. A folder connected to a remote source like Zoom, Vimeo, Wistia, etc.

  2. An error showing on that folder


You may have noticed an error like the one below on one of your folders that is coming from another platform.

Frame 96



There is a quick fix to this issue that will repair the connection in most cases. Click the dropdown on the folder and select Sync as shown below. This will try to fix the connection and pull in all of media from that source to date.

Frame 97


The warning triangle should disappear if it works correctly.




If the error persists, reach out to our support team at help@searchie.io and we can look into what may be causing the error.

 

📚 Up Next

  1. Process and transcribe media files 

  2. Sync your Folder for new content