Replace the default thumbnail for a file in your account
🧰 What You Will NeedAn uploaded video
Step 1 - Access the File Manager.
From your Library, locate the media file on the Media or Folders page you want to update and click on it.
Step 2 - Customize menu
Once inside the File Manager, click Thumbnail.
Step 3 - Upload a new thumbnail or design it with Canva
Upload a thumbnail from your computer or use our Canva integration to design a new thumbnail right inside of your account.
Use an image with a 16:9 aspect ratio for the best results with custom thumbnails.
Known Bug: If you upload a file with special characters in its name, it will not reflect properly in the thumbnail. We are currently working on a fix for this. (June 14, 2022)