Manually add or remove people from your Audience and Hub

Add people or remove them from your audience list and your private Hub

🧰 What You Will Need

  1. A Searchie Account
  2. A Hub set to private

Adding the Member to your Audience and Hub

Step 1 - Access the Audience tab

Head over to the Audience tab and click the Audience icon in the top-right corner of your screen. This will open up a dropdown menu where you can select the Add Person option.




Step 2 - Fill in Audience details

Enter the audience member's details in the form. The Name and Email Address fields are required while the Phone Number is optional. Audience members will use the email assigned to log in to your Hub platform.  

Step 3 - Grant access to your Hubs for the new Audience Member

Scroll down to add more details to your new member's profile. Add Manual Achievements, grant Hub access, and apply Audience Tags if needed

Check ✅ Welcome email notification after granting Hub access so your new member will be directed to your Hub via email to complete onboarding. Click Confirm once complete!

To adjust these access permissions in the future, click on the three dots (...), on the Member's profile from your Audience list, then select the Access option from the pop-out menu.

Now you will be able to grant access to multiple Hubs, resend Welcome Emails and impersonate audience members. Impersonating your Audience member will allow you to view the Hub as they would see it. 🕵🏻‍♂️

Removing the Member from your Audience and Hub

Step 4 - Remove the Member's access from your Hub

From the Audience tab, select the Member you want to remove from your Hub. You'll see their info page pop up. Click the Personal Details button that'll guide you right to the Settings page.
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From the Settings page, click the Access tab, then select the ✖️ icon to remove the Member's access to your Hub.
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NOTE: Please note that they'll still be in your Audience list but won't have Hub access. If you want to completely remove them, have a look at Step 5 below.

Step 5 - Remove the Member from your Audience List

From the Audience tab, select the Member you want to remove from your List. Click on the three dots (...), then select the Remove option from the pop-out menu.

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Please note that this removal process can only work if there are no payments linked to the Audience Member's profile.

That's it! The Audience Member will no longer have access to your private Hub and will be removed from your Audience list.