Check out the steps you can do if you cannot find your confirmation email to access your account.
First, please do a quick search in your email for the following subject line just in case the message was sent but got caught in the dreaded SPAM filter. Search for this Subject line:
Oh, Yeah - Welcome to The Membership Experience! from email@example.com.
It will include all of the links for your onboarding details. If you find it, GREAT! You can get down with your great self and get busy doin’ that crazy thing you do aka learning. However, if it’s not there, send us a quick note at firstname.lastname@example.org so the TME Team can look into it further for you.
One more thing, to help keep things moving forward on your behalf (in the event that you can’t find the welcome email), please include any email address you have so we can search our system as that will be the data point they need to start looking into this further. Sometimes (specifically when our students pay with PayPal as it registered with their PayPal associated email address). Sometimes people email us from a different address than one associated with their account.
That said, you might want to check your other inboxes… sometimes (especially if you joined us via PayPal) the email address you intended to register with and the email address you did register with are 2 different email accounts.
Got questions? We’ve got answers! You can email our support team any time at email@example.com and we’ll get back to you as soon as we can!