What You Will Need

  1. An uploaded video

Step 1 - Access the File Manager.

From your Library, locate the media file on the Media or Folders page you want to update and click on it.

Step 2 - Customize menu

Once inside the File Manager, click Thumbnail.

Step 3 - Upload a new thumbnail or design it with Canva

Upload a thumbnail from your computer or use our Canva integration to design a new thumbnail right inside of your account.

Use an image with a 16:9 aspect ratio for the best results with custom thumbnails.

Known Bug: If you upload a file with special characters in its name, it will not reflect properly in the thumbnail. We are currently working on a fix for this. (June 14, 2022)

What You Can Do Now

  1. Embed your media on your site

  2. Build a Playlist

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