• Restart your computer

  • Uninstall and reinstall the Extension

  • Close any unused tabs/apps

  • Check your computer's memory - if your device is low on RAM, this could be where the lag is coming from, closing all unnecessary applications can help

  • Check your computer's battery level - we recommend recording when you're plugged into a power source

  • Check your upload speed - a good estimate for recordings is 5mbps to record successfully

  • Use a stable internet connection

If the issue still persists, reach out to our Customer Support team at [email protected]

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